cloud, from trend to evidence
As Gartner said, the greatest changes in information technology (IT) spending in relation to the Cloud will be due to BPaaS and SaaS in 2020. Almost half (43%) of the information technology spending on BPO will be based on BPaaS, and 37% of the spending on software applications will move to the Cloud in the form of SaaS.
The current and short-term trend is a shift to the hybrid Cloud, while in the medium/long term growth and movement will be stronger towards the public Cloud.
After 2020, it is likely that movement to the Cloud will place the viability of the traditional IT market in danger.
degree of implementation
Despite being a key springboard for digital transformation, the majority of organizations do not have a strategy and, as a consequence, a plan to adopt the Cloud.
CRM, a lesson for the market
The remarkable evolution of Salesforce in the field of CRM services, and its firm commitment to the Cloud, are more than directly related.
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